Troubleshooting
Buyer-friendly fixes for the most common launch and support questions.
School Focus
Explain the product in plain language.
Show real screenshots and practical outcomes.
Route buyers to direct purchase, WhatsApp, or email.
Troubleshooting
This section is designed for non-technical buyers who want practical guidance, screenshots, and a clear next step.
Featured in this section
Why the assistant is not replying
A buyer-safe explanation of the most common first-launch issues.
Why a channel is not connected
Clarifies what is missing when WhatsApp, email, or web chat is not live yet.
Why handoff is not happening
Useful when the business fears missing urgent conversations.
Why leads are incomplete
Shows where to tighten questions, expectations, and follow-up structure.
Related sections
Resources
Reference pages, screenshots, and practical explanations for buyers who want specifics.
Tips
Short practical advice that improves onboarding, reply quality, and launch decisions.
FAQs
High-trust answers to the questions that slow down buying decisions.
Trust & security
Answer buying objections around setup, support, security, and what Eaxy manages for the client.
Need help fixing something right now?
Troubleshooting should move anxious buyers into a direct support conversation quickly.