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Detailed guide

Configure human handoffs

A step-by-step page for the most important trust safeguard in School.

Clear

next buying step

Managed

setup framing

Human

handoff path stays visible

Define triggers for escalation
Choose who receives the handoff
Decide what summary should be passed

Best fit

Teams comparing options and deciding what should be part of their Eaxy setup.

Define triggers for escalation
Choose who receives the handoff
Decide what summary should be passed

Tutorials

Step 1: define the moments

Clarify when a conversation should stop being automated: urgency, customer frustration, missing confidence, or business-specific exceptions.

Tutorials

Step 2: define the receiving team

Show buyers how Eaxy can route the case to the right inbox or person instead of dropping it into a generic black hole.

Related pages

Premium rollout path

Want Eaxy to turn this into your setup?

Use the School page as the decision layer, then let Eaxy handle the operational setup and final launch path.

Managed setup, not DIY infrastructureBuyer-friendly rollout languageClear path to human escalation

Use the page above to evaluate the fit. Use the CTA below when you want Eaxy to handle the managed rollout.