Capabilities
The buyer objection
One of the strongest objections is the fear that AI will answer when it should stay quiet. This page should explicitly show the opposite.
Detailed guide
Handoff to humans
A trust page disguised as a capability page.
Important for urgent, emotional, or complex issues
Keeps context when a person steps in
Reduces fear around automation
Capabilities
What good escalation looks like
Good escalation means timing, context, and clarity. Buyers should leave knowing a human can step in with enough information to continue smoothly.
Related pages
Human handoff skill
Shows buyers how Eaxy knows when to stop automating and bring in a person with context.
Capabilities
Open resource →
Configure human handoffs
A step-by-step page for the most important trust safeguard in School.
Capabilities
Open resource →
Why handoff is not happening
Useful when the assistant keeps going and the team expected a human takeover.
Capabilities
Open resource →