💬WhatsApp

WhatsApp AI Chatbot for E-commerce

Order tracking, product help, and post-purchase support on WhatsApp

Why WhatsApp for e-commerce?

Deploy an AI WhatsApp assistant for your online store. Handle 'where is my order?' inquiries, product questions, returns, and post-purchase support — reducing ticket volume while improving customer satisfaction.

Customers prefer WhatsApp over email for order updates

Shipping notifications on WhatsApp have 95% open rates

Photo sharing simplifies return and damage claims

Conversational commerce drives repeat purchases

What your AI does on WhatsApp

1

Order tracking and status updates via WhatsApp

2

Product recommendations based on purchase history

3

Returns and exchange initiation through chat

4

Shipping notifications and delivery updates

5

Review and feedback collection after delivery

Set up in 4 simple steps

1

Connect your store's WhatsApp Business to Eaxy AI

2

Integrate your order management and shipping systems

3

Configure product catalog and support workflows

4

Go live — customers get instant order support 24/7

Also available on

Eaxy AI for e-commerce works across all your favorite channels

Ready to deploy your WhatsApp AI?

Get your e-commerce AI assistant live on WhatsApp in 24 hours.