✈️Telegram

Telegram AI Employee for E-commerce

Build a shopping channel on Telegram with AI-powered product discovery and ordering

Your AI employee operates autonomously on Telegram — handling conversations, executing tasks, and escalating when needed. Running on a dedicated server, configured by our team for your e-commerce business.

Why Telegram for e-commerce?

Deploy a Telegram shopping bot for your store that lets customers browse products, track orders, get restock alerts, and shop directly through bot commands — building a loyal Telegram buyer community.

Telegram channels build direct buyer communities

Bot-powered shopping is frictionless and fast

No algorithm — product announcements reach 100% of subscribers

Growing platform for online commerce communities

What your AI employee handles on Telegram

1

Product catalog browsing with inline buttons

2

Order tracking and delivery status commands

3

Restock and price drop alert subscriptions

4

Wishlist management through bot commands

5

Community channel with new product announcements

Set up in 4 simple steps

1

Create a Telegram bot and connect to Eaxy AI

2

Sync your product catalog and inventory

3

Set up alert channels and shopping flows

4

Go live — customers shop and track via Telegram

Also available on

Your Eaxy AI employee for e-commerce operates across all the channels your customers use

Enterprise-grade infrastructure, small business pricing

Every Eaxy AI employee runs on dedicated infrastructure — not a shared platform where performance degrades as more customers onboard.

Private Server

Your AI employee runs on its own isolated server with guaranteed resources and uptime.

Multi-Agent Teamwork

Multiple AI agents collaborate behind the scenes — one handles conversations, another manages scheduling, another processes data.

Zero Maintenance

Our team handles all updates, monitoring, and optimization. You focus on running your business.

Frequently asked questions

How does the Telegram AI employee work for e-commerce?
You create a Telegram bot through BotFather, and Eaxy connects to it as the AI backend. Your e-commerce customers can then interact with the bot to ask questions, book services, receive updates, and more -- all handled automatically by your AI employee.
Can the Telegram bot send broadcasts to all subscribers?
Yes. You can set up a Telegram channel alongside your bot. The AI employee sends scheduled broadcasts (promotions, updates, alerts) to all channel subscribers with 100% delivery -- no algorithm filtering.
Do customers need a Telegram account?
Yes, but Telegram is free and does not require a phone number to be shared with your business. This makes it a lower-friction option for customers who prefer privacy.
Can the bot handle inline buttons and menus?
Yes. Telegram bots support rich inline keyboards, which the AI employee uses for structured interactions like booking calendars, service menus, and quick-reply buttons -- making the experience fast and intuitive.

Learn more about Telegram for business

Explore our guides on deploying AI employees on Telegram.

Ready to deploy your Telegram AI employee?

Get your e-commerce AI employee live on Telegram in 24 hours — configured by our team, running on a dedicated server.