Reduce cart abandonment and support tickets with AI web chat for your online store
Embed a smart shopping assistant on your e-commerce website. Answer product questions, recommend items, track orders, and handle returns — reducing cart abandonment and support ticket volume simultaneously.
Web chat reduces cart abandonment by 20-30%
Proactive chat on checkout pages saves hesitant buyers
Instant answers prevent customers from leaving to competitors
Self-service returns reduce support ticket volume by 50%
Proactive chat on product and checkout pages
Product comparison and recommendation engine
Real-time order tracking and status updates
Returns and exchange self-service processing
Size guide and compatibility assistance
Add the Eaxy AI widget to your store
Connect your product catalog and order system
Configure proactive chat triggers on key pages
Go live — assist shoppers and reduce abandonment
Get your e-commerce AI assistant live on Web Chat in 24 hours.