Real EstateLos Angeles, CA

Premier Properties

Deployed in Live in 22 hours with MLS listing integration on WhatsApp, Instagram, Web Chat

Key Results

3x faster

Response Speed

Lead response time dropped from 4.2 hours to under 30 seconds

+28%

Viewings Booked

Increase in property viewings scheduled per month

85%

Lead Qualification

Of leads pre-qualified by AI before reaching an agent

+40%

After-Hours Leads

Of all leads now captured outside business hours by AI

The Challenge

Premier Properties had 4 agents handling 200+ weekly inquiries across Zillow, their website, Instagram, and WhatsApp. Average lead response time was 4.2 hours — well above the industry benchmark of 5 minutes. By the time agents responded, 60% of leads had already contacted a competitor. Weekend and evening leads were particularly neglected.

The Eaxy Solution

Eaxy deployed a dedicated AI on WhatsApp, Instagram, and their website. The AI instantly qualifies leads with conversational questions (budget, timeline, neighborhood preferences), sends relevant listing links with photos, and books viewings directly on agent calendars. Hot leads get flagged for immediate human follow-up.

WhatsAppInstagramWeb Chat

“We were leaving money on the table every weekend. Now our AI qualifies leads at 2am on a Sunday and books the viewing for Monday morning. Our agents walk in to a full calendar.”
David Park
Managing Director, Premier Properties