Clinics & HealthcareAustin, TX

ClearView Dental

Deployed in Live in 24 hours with full HIPAA-aware configuration on WhatsApp, Web Chat

Key Results

-42%
No-Shows

Reduction in appointment no-shows within 90 days

$4,200
Monthly Savings

Revenue recovered from reduced no-shows and phone time savings

-55%
Phone Volume

Reduction in front desk phone calls for routine inquiries

4.8/5
Patient Satisfaction

Average rating in post-visit feedback collected by AI

The Challenge

ClearView Dental had a 22% no-show rate that was costing the practice an estimated $8,400 per month in lost revenue. Their front desk spent 3 hours daily on phone calls for appointment confirmations, rescheduling, and answering repetitive insurance questions. After-hours patient inquiries went unanswered until the next morning.

The Eaxy Solution

Eaxy deployed an AI assistant on WhatsApp and their clinic website. The AI sends automated appointment reminders 48h and 2h before visits, handles rescheduling requests instantly, and answers insurance, procedure, and preparation questions 24/7. Emergency escalation routes after-hours concerns to the on-call dentist.

WhatsAppWeb Chat

The reminder system alone paid for itself in the first month. But the real win is our front desk team — they can actually focus on patients in the office instead of being glued to the phone.

Dr. Sarah Kim
Lead Dentist, ClearView Dental

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