Salons & SpasNew York, NY

Glow Studio

Deployed in Live in 20 hours with booking system integration on Instagram, WhatsApp

Key Results

45%
Bookings Automated

Of all bookings now handled entirely by AI without staff involvement

-70%
Phone Interruptions

Reduction in phone calls during client appointments

3.2x
Instagram Conversion

Increase in bookings from Instagram DM inquiries

-38%
No-Show Reduction

Decrease in no-shows through automated reminder messages

The Challenge

Glow Studio's stylists were interrupted an average of 15 times per day by phone calls during client appointments. The salon missed 30% of booking calls, and their Instagram DMs — their top discovery channel — had a 6-hour average response time. No-shows cost the salon $3,200/month in lost chair time.

The Eaxy Solution

Eaxy deployed an AI assistant on Instagram and WhatsApp, trained on Glow Studio's full service menu, pricing, stylist specialties, and availability. The AI books appointments, sends confirmation and reminder messages, handles cancellation/rescheduling, and responds to service inquiries with pricing and duration info.

InstagramWhatsApp

My stylists can finally focus on the client in the chair. The AI handles Instagram DMs better than we ever could — it responds in seconds and knows every service and price by heart.

Jessica Torres
Owner, Glow Studio

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Deploy your AI employee in 24 hours. Start at $20/mo.

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