Deployed in Live in 24 hours with security compliance configuration on Web Chat, WhatsApp
Client intake process reduced from 30 minutes to 15 minutes average
Reduction in paralegal time spent on initial intake and qualification
Increase in qualified leads captured outside business hours
More initial inquiries converting to paid consultations
Legal Shield, a 6-attorney firm specializing in employment law, was losing 40% of potential clients during the intake process. Their paralegals spent an average of 2.5 hours per client on initial qualification calls, and after-hours inquiries — often from distressed employees facing urgent workplace issues — went unanswered until the next morning.
Eaxy deployed a secure AI assistant on their website and WhatsApp. The AI handles initial client intake with a conversational questionnaire, qualifies cases based on practice area and urgency, provides general legal information (with clear disclaimers), and schedules consultations with the appropriate attorney. Urgent matters trigger immediate escalation.
“Our clients often reach out during stressful moments — late at night after a workplace incident. Having an AI that can acknowledge their situation, collect key details, and schedule a consultation immediately has been transformative for client trust.”
Deploy your AI employee in 24 hours. Start at $20/mo.
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