Eaxy AI for e-commerce handles order tracking, product recommendations, returns processing, and customer support — reducing ticket volume and increasing satisfaction.
Paris is home to Station F — the world's largest startup campus — and over 400,000 SMBs in its metro area. E-commerce businesses in Paris, France face unique challenges: high volume of 'where is my order?' inquiries, cart abandonment from unanswered product questions, and returns and exchanges creating support bottleneck. Eaxy AI solves these problems with a dedicated AI assistant deployed on WhatsApp, Instagram, Web Chat — live in 24 hours.
High volume of 'where is my order?' inquiries
Cart abandonment from unanswered product questions
Returns and exchanges creating support bottleneck
Customers expecting instant responses on social media
Order tracking and status updates
Product recommendations and comparisons
Returns and exchange processing
Post-purchase support and review collection
Live in 24 hours. Dedicated server. All channels included. From $20/mo.
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