Tips
Why tone matters
For many buyers, tone is the whole trust issue. If replies feel generic or strange, the product feels risky.
Detailed guide
Keep replies on-brand
A tactical page about tone, wording, and confidence in public-facing AI.
Collect example replies
List phrases to avoid
Define when to sound warm vs direct
Tips
How to improve it fast
Start with examples of real replies the team likes. That gives Eaxy stronger guidance than abstract instructions alone.
Related pages
Keep brand voice
A strong page for the “will it sound robotic?” objection.
Tips
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Knowledge lookup skill
Explains how Eaxy uses business knowledge before generating a reply.
Tips
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Conversation gallery
A page of examples so buyers can imagine how replies, questions, and handoffs feel.
Tips
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