Clear timeline expectations for buyers evaluating whether Eaxy fits their schedule and launch plans.
Clear
next buying step
Managed
setup framing
Human
handoff path stays visible
Best fit
FAQs
For most businesses choosing a pre-built template and a single channel like WhatsApp, the entire setup process takes about twenty-four hours from the moment of purchase. This includes the onboarding call where you provide your business information, the configuration phase where the Eaxy team builds your assistant with your FAQs, services, and brand voice, and the testing phase where you review the assistant behavior before going live. The twenty-four hour timeline assumes you have your basic business information ready: your service list with prices, your most common customer questions with ideal answers, your business hours, and your escalation preferences for when a human should take over. If you have that material organized beforehand, the process moves quickly because the team does not need to wait for you to gather information between steps. Many buyers are surprised by how fast this goes because they expect enterprise-style deployments that take weeks or months. The managed setup model is specifically designed to remove that friction and get you operational as quickly as possible.
FAQs
If your business needs custom workflows beyond the standard templates, the timeline extends to about forty-eight hours. Custom setups might include specific qualification sequences for different lead types, integration with your existing CRM or booking system, multi-language support across different customer segments, or specialized escalation rules based on topic or customer value. The Eaxy team works with you to map these workflows during the onboarding phase and then builds them into the assistant configuration. For the most complex deployments involving multiple channels, multiple team members handling escalations, third-party integrations, and advanced automation rules, the timeline can extend to one week. These are typically businesses that are replacing an existing support system or running a high-volume operation where every edge case needs to be mapped before launch. Even in these cases, the Eaxy team often delivers a working first version within forty-eight hours that you can test while the remaining customizations are being finalized. This phased approach lets you start seeing value immediately instead of waiting for the entire configuration to be completed.
FAQs
The single biggest factor that determines your setup speed is how prepared you are with your business information. Buyers who come to the onboarding call with their service list, FAQ document, business hours, and brand voice examples typically finish setup at the faster end of the timeline. Buyers who need to gather that information during the process naturally take longer because the team needs to wait between steps. Before purchasing, take thirty minutes to prepare: write down your ten most common customer questions and the ideal answer for each one, list your services or products with prices, note your business hours and any exceptions, describe how you want the assistant to sound in conversations, and decide which channel you want to start with. Having this information ready does not just speed up setup, it also results in a better-configured assistant because you have thought through the details rather than improvising answers during the onboarding call. The Eaxy team provides a preparation checklist after purchase that covers exactly what to have ready, so there are no surprises.
A must-have FAQ for reducing friction between interest and purchase.
A practical checklist for buyers before or right after purchase.
Helps buyers start simple instead of trying to launch everything at once.
Use the School page as the decision layer, then let Eaxy handle the operational setup and final launch path.
Use the page above to evaluate the fit. Use the CTA below when you want Eaxy to handle the managed rollout.