A transparent breakdown of the three pricing tiers, what each includes, message limits, overage policies, and confirmation that there are no hidden fees.
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FAQs
Eaxy offers three straightforward pricing tiers designed to match different business sizes and conversation volumes. The twenty dollar per month tier is built for small businesses and solo operators who are just getting started with AI-powered customer conversations. It includes everything you need to run a single-channel assistant with core features like automated replies, basic knowledge lookup, and human handoff. The forty dollar per month tier is designed for growing businesses that need more message capacity, multi-channel support, and additional workflow customization. It includes everything in the base tier plus expanded message limits, priority support, and the ability to run the assistant across WhatsApp, web chat, and email simultaneously. The ninety-nine dollar per month tier is the full platform for businesses with high conversation volumes or complex operational needs. It includes the highest message allocation, advanced integrations with CRM and booking systems, custom workflow automation, and dedicated onboarding support. All three tiers include the managed setup where the Eaxy team configures your assistant for you, so you are never paying for software and then figuring out implementation on your own.
FAQs
Each tier comes with a monthly message allocation that covers the vast majority of businesses in that category. If your business grows and you exceed your monthly message limit, you are not cut off or penalized. Instead, overage messages are billed at a transparent per-message rate that is communicated clearly in your plan details. There are no surprise charges at the end of the month because the dashboard shows your current message usage in real time, and you can set up alerts to notify you when you reach seventy-five percent and ninety percent of your monthly allocation. If you consistently exceed your limit, upgrading to the next tier is almost always more cost-effective than paying overage rates, and you can upgrade at any time with the change taking effect immediately. The message count includes both incoming customer messages and outgoing assistant replies, so you can estimate your needs based on your typical conversation volume. Most businesses find that their actual usage stabilizes within the first two months, making it easy to choose the right tier going forward based on real data rather than guesses.
FAQs
One of the most common concerns buyers have about SaaS pricing is hidden fees that appear after purchase. Eaxy is explicitly designed to avoid that frustration. There are no setup fees because the managed configuration is included in every tier. There are no contract minimums because you can cancel at any time without penalty. There are no feature gates that force you to upgrade for essential functionality because every tier includes the core features needed to run a functional AI assistant. The only additional cost beyond your monthly tier price is message overages if you exceed your allocation, and those are billed at a rate you can see before you sign up. If your business is seasonal with high volume during certain months and low volume during others, you can adjust your tier accordingly rather than paying for peak capacity year-round. The pricing page on the website shows the exact monthly cost for each tier, the included message count, and the overage rate, so there is complete transparency before you make a purchase decision. If you are unsure which tier fits your business, the sales team can review your expected conversation volume and recommend the right starting point.
A must-have FAQ for reducing friction between interest and purchase.
A direct objection-handling page for non-technical buyers.
A trust FAQ around managed setup, separation, and buyer expectations.
Use the School page as the decision layer, then let Eaxy handle the operational setup and final launch path.
Use the page above to evaluate the fit. Use the CTA below when you want Eaxy to handle the managed rollout.