This FAQ is meant to reduce buying ambiguity. It answers the practical questions small businesses ask about pricing, setup, channels, handoff, security, and what to review before launch.
Eaxy AI helps small businesses automate replies, capture more leads, book more appointments, and support customers across WhatsApp, Instagram, Telegram, and web chat with guided setup and dedicated infrastructure.
Last updated March 11, 2026
Quick path
Most buyers do not need every page first. Start with the surface that matches your immediate decision, then use the trust pages to reduce risk before onboarding.
Buyer navigation
These links cover the most common evaluation paths: cost, trust, alternatives, and legal/data handling.
Frequently asked questions
These are the core answers already used across the site, now organized on a dedicated page so buyers and AI retrieval systems can access them more easily.
ChatGPT is a general chat tool — it can't send emails for you, update your CRM, manage your calendar, or browse the web on your behalf. Eaxy is a full AI Operator with its own computer, browser control, persistent memory, and system access. It works through WhatsApp and other chat apps. Not a chatbot — an AI that does things.
You control the tone, name, and guardrails. Eaxy is configured to sound consistent with your business, and your team can review or refine the experience as needed.
It hands off to your team instantly with full conversation context — what the customer asked, what was already discussed, and a suggested next step. You control the rules: escalate by topic, sentiment, or customer request. Nobody gets stuck.
For many small businesses, yes. Starter begins at $25/month globally and focuses on one isolated environment with Web chat + Telegram, so the value comes from recovering conversations your team would otherwise miss or answer late.
You create your account, choose plan, interval, currency, business setup, knowledge sources, channels, AI rules, and workspace slug. Self-serve plans continue to checkout, while Custom routes to sales and keeps your lead data saved.
Yes. You can schedule a personalized demo where we show you exactly how Eaxy works for your business. Contact us at [email protected].
Starter includes Web chat + Telegram. Pro includes Web chat + Telegram plus one premium channel in setup (WhatsApp or Instagram). Business includes all main channels. Discord, Slack, and email can still be connected separately where supported.
Every business gets dedicated infrastructure and encrypted communications. Your data is kept separate from other customers, and the setup is designed for privacy-conscious operations.
Yes. Your admin dashboard lets multiple team members manage the AI, view live conversations, update business info, and track performance metrics — all from one place.
You can cancel or change plans when needed. Billing changes depend on your current subscription status and provider support, but onboarding data, tenant state, and provisioning history are kept predictable instead of being lost silently.
Zero. Eaxy is built for business owners, not engineers. Everything is point-and-click. We handle the AI models, servers, integrations, and updates — you just manage your business info.
Most AI tools give you a chatbot on shared infrastructure. Eaxy gives you an AI Operator with its own dedicated computer — it browses the web, sends emails, manages calendars, runs automations, and builds its own skills over time. Guided setup, dedicated infrastructure, works through the apps you already use.
Trust layer
The FAQ gives the shortest path to answers. These pages help you validate the commercial, legal, and operational side in more detail.
Compare alternatives
Use comparison pages when you are deciding between Eaxy and tools buyers already know.
Security overview
Review infrastructure posture, handoff handling, and what questions to ask any AI vendor.
Pricing and onboarding
Move from evaluation to plan fit when you are ready to understand implementation and cost.
Related pages
Eaxy AI
Use the FAQ together with pricing, security, privacy, and terms so you can compare both the operational and legal side before you buy.