Eaxy AI for logistics handles the flood of tracking inquiries, schedules deliveries and pickups, processes damage claims, and answers route and pricing questions — reducing call center volume by up to 60%.
Barranquilla is Colombia's fastest-growing commercial hub for SMBs. Logistics & Delivery businesses in Barranquilla, Colombia face unique challenges: high volume of 'where is my package?' tracking inquiries, delivery window scheduling and rescheduling requests, and damage claims requiring photo evidence and documentation. Eaxy AI solves these problems with a dedicated AI assistant deployed on WhatsApp, Web Chat, Telegram — live in 24 hours.
High volume of 'where is my package?' tracking inquiries
Delivery window scheduling and rescheduling requests
Damage claims requiring photo evidence and documentation
Route optimization and pricing questions from clients
Real-time shipment tracking and status updates
Delivery window scheduling and rescheduling
Damage claim intake with photo documentation
Shipping rate quotes and transit time estimates
Live in 24 hours. Dedicated server. All channels included. From $20/mo.
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