Add shipment tracking and delivery support to your logistics website with AI chat
Embed a smart chat widget on your logistics website that handles tracking inquiries, provides shipping quotes, processes delivery scheduling, and manages claims — giving customers instant answers without calling your support line.
Self-service tracking reduces call center volume by 60%
Business clients can get bulk shipping quotes instantly
24/7 availability for international shipment inquiries across time zones
Claim documentation via web chat creates a clear audit trail
Shipment tracking lookup by order or tracking number
Instant shipping rate calculator and transit time estimates
Delivery scheduling and address change requests
Damage claim submission with file upload support
Account registration and pickup scheduling for business clients
Add the Eaxy AI widget to your logistics website
Connect your TMS and tracking data feeds
Configure rate calculators, claim workflows, and escalation rules
Go live — customers get instant support on your website
Eaxy AI for logistics & delivery works across all your favorite channels
Get your logistics & delivery AI assistant live on Web Chat in 24 hours.