Automate tracking inquiries, delivery scheduling, and claim processing on WhatsApp
Deploy an AI WhatsApp assistant for your logistics company. Handle the flood of tracking inquiries, schedule and reschedule deliveries, process damage claims with photo evidence, and provide shipping quotes — cutting call center volume dramatically.
Customers check WhatsApp 50+ times a day — tracking updates get seen
Photo sharing simplifies damage claim documentation
Proactive delivery notifications reduce inbound inquiries by 40%
Drivers and dispatchers can coordinate in real time
Real-time shipment tracking with delivery ETA updates
Delivery window scheduling and rescheduling
Damage claim intake with photo documentation
Shipping rate quotes and transit time estimates
Proof of delivery confirmation and receipt sharing
Connect your logistics company's WhatsApp Business to Eaxy AI
Integrate your tracking system and delivery management platform
Configure notification triggers and claim processing workflows
Go live — customers track and manage shipments via WhatsApp
Eaxy AI for logistics & delivery works across all your favorite channels
Get your logistics & delivery AI assistant live on WhatsApp in 24 hours.