You are responsible for making customer operations run smoothly across every channel, but your team is drowning in repetitive work. Eaxy automates the routine so your team handles the exceptions.
Team drowning in repetitive inquiries that follow the same pattern every time
No consistent process across WhatsApp, Instagram, email, and web chat
Escalation rules are informal and critical situations sometimes slip through
Reporting on customer interaction volume, response times, and resolution rates requires manual work
80% of routine inquiries handled autonomously by AI across all channels
Consistent customer experience regardless of channel, time, or day
Smart escalation with configurable rules, priority classification, and full context
Real-time dashboards showing volume, response time, resolution, and sentiment
After-hours coverage without overtime costs or shift scheduling
Flat pricing from $25/mo -- predictable operational cost for one isolated environment
Multi-channel customer inquiry handling with unified AI responses
Smart escalation and emergency routing to the right team member
After-hours and weekend coverage without staffing changes
Customer feedback collection and sentiment monitoring
FAQ automation that handles 50+ common questions consistently
Reduce manual inquiry handling by 60-80%
Cut average response time from hours to seconds
Eliminate after-hours staffing costs while maintaining service quality
Reduce escalation volume by 40% through better AI first-pass resolution
$25/mo
Best for one business or one location launching with isolated infrastructure and the fastest self-serve setup.
$50/mo
Best for one location that needs guided onboarding, stronger routing, and one premium channel included during setup.
$100/mo
Best for one location that needs deeper automation, all main channels included, and priority support without moving to custom scope.
Explore specific ways Eaxy can work for operations managers.
Resolve 80% of support tickets instantly with an AI agent that never sleeps
Learn moreAnswer the same 50 questions your team fields every day -- instantly, accurately, every time
Learn moreDetect urgent situations and escalate to the right person immediately -- no delays, no missed alerts
Learn moreYour business never closes -- AI handles every message, call, and inquiry while your team sleeps
Learn morePlans start at $25/mo. One business or location gets one isolated environment.