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AI for Operations Managers

AI for Operations Managers

You are responsible for making customer operations run smoothly across every channel, but your team is drowning in repetitive work. Eaxy automates the routine so your team handles the exceptions.

The problems you face every day

Team drowning in repetitive inquiries that follow the same pattern every time

No consistent process across WhatsApp, Instagram, email, and web chat

Escalation rules are informal and critical situations sometimes slip through

Reporting on customer interaction volume, response times, and resolution rates requires manual work

What Eaxy delivers for operations managers

80% of routine inquiries handled autonomously by AI across all channels

Consistent customer experience regardless of channel, time, or day

Smart escalation with configurable rules, priority classification, and full context

Real-time dashboards showing volume, response time, resolution, and sentiment

After-hours coverage without overtime costs or shift scheduling

Flat pricing from $39/mo -- predictable operational cost

How operations managers use Eaxy

1

Multi-channel customer inquiry handling with unified AI responses

2

Smart escalation and emergency routing to the right team member

3

After-hours and weekend coverage without staffing changes

4

Customer feedback collection and sentiment monitoring

5

FAQ automation that handles 50+ common questions consistently

The ROI you can expect

Reduce manual inquiry handling by 60-80%

Cut average response time from hours to seconds

Eliminate after-hours staffing costs while maintaining service quality

Reduce escalation volume by 40% through better AI first-pass resolution

Simple, transparent pricing

Starter

$39/mo

1,500 messages, 2 channels, self-guided setup with industry template.

Most popular

Pro

$79/mo

5,000 messages, all channels, guided setup with Eaxy team, advanced AI routing.

Business

$199/mo

15,000 messages, all channels, full onboarding with dedicated specialist, premium AI.

Automate the routine. Your team handles the exceptions.

Plans start at $39/mo. Live in 24 hours.