Your team is talented but overwhelmed. Eaxy handles the first 80% of customer inquiries so your agents only see the cases that actually need human judgment.
Ticket volume grows faster than you can hire and train agents
Agents waste time on 'where is my order?' and 'what are your hours?' instead of complex cases
CSAT suffers because response times are too slow during peak periods
After-hours and weekend coverage requires overtime, shift rotation, or outsourcing
AI resolves 80% of inquiries instantly with consistent, accurate answers
Agents only see pre-qualified escalations with full conversation context
Response time drops from hours to seconds across all channels
After-hours coverage with same quality of service, zero overtime costs
Consistent answers across WhatsApp, Instagram, web chat, and Telegram
Sentiment-based escalation catches frustrated customers before they churn
First-line ticket deflection with AI resolution for common inquiries
Smart escalation with priority classification and full context handoff
After-hours and weekend support coverage
Customer satisfaction surveys and feedback collection
FAQ and knowledge base automation across all channels
Resolve 80% of support inquiries without human intervention
Reduce average response time from 4 hours to under 30 seconds
Cut support staffing costs by 40-65% while improving CSAT
Eliminate after-hours overtime costs completely
$25/mo
Best for one business or one location launching with isolated infrastructure and the fastest self-serve setup.
$50/mo
Best for one location that needs guided onboarding, stronger routing, and one premium channel included during setup.
$100/mo
Best for one location that needs deeper automation, all main channels included, and priority support without moving to custom scope.
Explore specific ways Eaxy can work for customer service leads.
Resolve 80% of support tickets instantly with an AI agent that never sleeps
Learn moreAnswer the same 50 questions your team fields every day -- instantly, accurately, every time
Learn moreDetect urgent situations and escalate to the right person immediately -- no delays, no missed alerts
Learn moreCollect customer feedback through natural conversation instead of survey forms nobody fills out
Learn morePlans start at $25/mo. One business or location gets one isolated environment.