Cookie Policy
Last updated: 2025-01-01
1. What are Cookies?
Cookies are small text files that are stored on your device when you visit our website. These cookies help us improve your experience, personalize content, and analyze site usage.
Eaxy AI uses cookies to provide, protect, and improve our artificial intelligence services.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include:
- User authentication and session cookies
- Security and fraud prevention cookies
- Server load balancing cookies
- Basic preference setting cookies
2.2 Performance Cookies
Collect information about how you use our website to help us improve it:
- Google Analytics - traffic and behavior analysis
- Page load time cookies
- Error tracking cookies
- Performance optimization cookies
2.3 Functional Cookies
Enhance website functionality and personalize your experience:
- Language and region preferences
- Theme settings (dark/light mode)
- Chat history and conversations
- AI tool configurations
2.4 Marketing Cookies
Used to show relevant ads and measure campaign effectiveness:
- Google Ads - conversion tracking
- Facebook Pixel - remarketing and analytics
- LinkedIn Insight Tag - B2B analytics
- Affiliate and referral cookies
3. Specific Cookies Used
| Name | Purpose | Duration | Type |
|---|---|---|---|
| eaxy_session | Authenticated user session | Browser close | Essential |
| eaxy_token | CSRF authentication token | 2 hours | Essential |
| eaxy_lang | Language preference | 1 year | Functional |
| eaxy_theme | Theme preference | 1 year | Functional |
| _ga | Google Analytics unique ID | 2 years | Performance |
| _gid | Google Analytics session ID | 24 hours | Performance |
| _fbp | Facebook Pixel | 3 months | Marketing |
| _gads | Google Ads conversions | 30 days | Marketing |
4. Managing Cookies
4.1 Browser Settings
You can control and delete cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Preferences > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
4.2 Preference Center
You can also manage your cookie preferences through our preference center in your user account.
Impact of Disabling Cookies
If you disable essential cookies, you may not be able to use all features of our website. Performance and marketing cookies can be disabled without affecting basic functionality.
5. Third-Party Cookies
Some of our partners may place cookies on your device when you use our services:
- Google: Analytics, Ads, reCAPTCHA
- Facebook/Meta: Pixel, Social plugins
- LinkedIn: Insight Tag, Social features
- Stripe: Payment processing
- Cloudflare: Security and performance
These third parties have their own privacy and cookie policies. We recommend reviewing them.
6. Updates to this Policy
We may update this Cookie Policy occasionally to reflect changes in our practices or for legal reasons. We will notify you of significant changes through our website or email.
Cookie Contact
If you have questions about our cookie policy:
Email:
Help Center: Available in your account dashboard